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Forgot password for the SMA Energy app

05/03/2025 | Last updated on 13 maart 2025

If you have forgotten your password for the SMA Energy app, you can easily request it again via the site. Follow these steps:

  • Step 1

    On the SMA Energy App home screen, click on 'log in'

    Home Screen SMA Energy app

  • Step 2

    On the page for username and password, scroll down

    username and password page

     

  • Step 3

    Click on the text 'forgot your password?'

    Forgot your password?

  • Step 4

    Fill in your e-mail address and click 'reset password'

    reset password

  • Step 5

    You'll see the message 'password request sent'. Now go to your e-mail inbox to find the e-mail that was just sent

    password request sent

  • Step 6

    In your e-mail inbox you'll find a message from 'SMA ID System' with the title 'New password requested': open the e-mail and click on 'Reset Password'

    new password requested e-mail

  • Step 7

    Here you can create the new password (fill it in twice). It must contain at least 10 characters, both lower and uppercase letters, numbers and special characters such as ! or ?

    create new password

  • Step 8

    After filling in the new password twice click on 'reset password'. Now you can go back to the login screen of the app and try again: it should work with the new password now.

    after password is filled in click on reset password